How to protect yourself against fraud and theft
- Look at visitors before opening the door (peephole, look out of the window). If you have the opportunity, use a door intercom system
- Do not open the house or apartment door if strangers have rung the doorbell
- Request the identity card of persons claiming to be from a public authority and check it carefully (print, photo, stamp)
- If you have any doubts, ask the authority before letting the person in. If possible, find out the telephone number yourself
- Only let in tradespeople that you have ordered or that have been announced by the landlord or property management
- Call in relatives or neighbors for unknown visitors or order the person to a later appointment if a trusted person is present
- Strongly defend yourself against intrusive people (draw attention to yourself loudly to get help, show dismissive gestures and facial expressions)
- Contact the police if you fear that you are the victim of a crime: Emergency call 110